Legal Document

Privacy Policy – How vvlj Protects Your Personal Data

Your privacy matters to us. This Privacy Policy explains what personal data vvlj collects, why we collect it, how it is used, and the rights you hold as a data subject under Philippine law.

Effective: January 1, 2026 Jurisdiction: Philippines RA 10173 Compliant Language: English

Our Commitments

Privacy at a Glance

Data Minimization

vvlj only collects the personal data that is strictly necessary to deliver and improve our services, meet regulatory obligations, and keep your account secure. We do not collect data for its own sake.

Encrypted & Secured

All personal data stored and transmitted by vvlj is protected using industry-standard TLS encryption and secure server infrastructure. Access to your data is strictly limited to authorized personnel only.

No Selling of Data

vvlj does not sell, rent, or lease your personal data to any third party for marketing purposes. Your information is used solely to operate our platform, fulfill legal obligations, and serve you better.

Your Rights Are Protected

As a data subject under Republic Act No. 10173, you have the right to access, correct, delete, and port your personal data. vvlj makes exercising these rights straightforward and accessible.

Transparent Processing

We tell you exactly what data we collect and what we do with it — no hidden tracking, no undisclosed data sharing. This Privacy Policy is kept current and reviewed regularly by our compliance team.

NPC & PAGCOR Compliant

vvlj's data practices are designed to comply with the National Privacy Commission (NPC) guidelines and the PAGCOR regulatory framework, which governs our operations as a licensed Philippine online gaming platform.

1. Introduction
2. Data We Collect
3. How We Collect Data
4. Purpose of Processing
5. Legal Basis
6. Data Sharing
7. Cookies
8. Data Retention
9. Your Rights
10. Data Security
11. Children's Privacy
12. Third-Party Links
13. Policy Changes
14. Contact & DPO

21+ Must be 21 or older to use vvlj.

vvlj Platform – Privacy Policy

This policy applies to all personal data processed by vvlj in connection with your use of our platform and services.

Last Updated: January 1, 2026

1 Introduction

Welcome to vvlj. We are committed to protecting the privacy and security of the personal data of every player who registers and plays on our platform. This Privacy Policy ("Policy") describes the types of personal information vvlj collects from users of the vvlj online gaming platform available at vvlj.net, the purposes for which that information is processed, the parties with whom it may be shared, and the rights available to you as a data subject under Philippine law.

vvlj operates in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR), as enforced by the National Privacy Commission (NPC) of the Philippines. As a licensed online gaming operator under the PAGCOR regulatory framework, vvlj is also bound by data handling obligations set out in applicable PAGCOR circulars and directives.

By registering an account on vvlj or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not register an account or use the vvlj platform. For questions about how your data is handled, please refer to Section 14 of this Policy for our contact and Data Protection Officer (DPO) details.

Your Consent: Where vvlj relies on your consent as the legal basis for processing your personal data, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal. To withdraw consent, please contact our Data Protection Officer using the details in Section 14.

2 Personal Data We Collect

vvlj collects personal data from you directly during registration and your ongoing use of the platform, as well as automatically through your device and browsing activity. The categories of personal data we collect include:

Category	Examples	When Collected
Identity Data	Full legal name, date of birth, gender, nationality, government-issued ID number	Registration & KYC verification
Contact Data	Email address, mobile number, residential address (city, province)	Registration
Financial Data	GCash/Maya account reference, BPI/BDO account number (masked), transaction history, deposit and withdrawal amounts	Deposits, withdrawals, KYC
Gaming Data	Game history, bet amounts, winnings and losses, session duration, game preferences	Ongoing platform use
Technical Data	IP address, device type, browser type and version, operating system, time zone	Each platform visit
Usage Data	Pages visited, links clicked, features used, session timestamps	Each platform visit
Communications Data	Live chat transcripts, support emails, feedback submissions	When you contact support

vvlj does not intentionally collect sensitive personal information as defined under the DPA (e.g., health data, political opinions, religious beliefs) unless this is strictly required for compliance with specific regulatory obligations, in which case you will be separately notified and your explicit consent will be sought.

3 How We Collect Your Data

vvlj collects your personal data through the following means:

Direct collection: Information you voluntarily provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion or survey.
Automated collection: Technical and usage data collected automatically through cookies, web beacons, log files, and similar tracking technologies each time you access the vvlj platform. Please refer to Section 7 for our full Cookies policy.
Third-party sources: Where permitted by law, vvlj may receive personal data about you from third parties including payment processors (e.g., GCash, Maya, BPI), identity verification service providers, fraud prevention agencies, and credit reference bureaus. This data is used solely to verify your identity, process transactions, and prevent fraud.
Regulatory and legal sources: In some cases, vvlj may receive or be required to share data with government authorities including PAGCOR and the Anti-Money Laundering Council (AMLC) in connection with regulatory compliance obligations.

4 Purpose of Processing

vvlj processes your personal data for the following specific, legitimate, and declared purposes:

Account creation and management: To register your account, verify your identity and age (21+ requirement), maintain your account settings, and provide access to platform services.
Transaction processing: To process deposits, withdrawals, and bonus credits in a secure, accurate, and timely manner using your preferred payment methods such as GCash, Maya, BDO, and BPI.
Regulatory and legal compliance: To fulfill our obligations under the PAGCOR licensing framework, Republic Act No. 9160 (Anti-Money Laundering Act), the DPA, and any other applicable Philippine laws and regulations — including conducting Know Your Customer (KYC) checks and submitting required reports to the AMLC.
Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other prohibited conduct as defined in our Terms & Conditions.
Customer support: To respond to your inquiries, resolve disputes, and improve the quality of our support services.
Responsible gaming: To monitor gaming patterns that may indicate problem gambling behavior, and to implement responsible gaming tools such as deposit limits, session limits, and self-exclusion at your request or where required by regulation.
Service improvement: To analyze usage patterns, conduct internal research, and improve the functionality, performance, and design of the vvlj platform.
Marketing communications: To send you promotional offers, bonuses, and platform news — only where you have given your prior consent to receive such communications. You may withdraw this consent at any time by updating your account notification preferences.

No Automated Decision-Making: vvlj does not make decisions about your account — including account suspension or withdrawal holds — based solely on automated processing without human review. Any automated flags are reviewed by a qualified member of our compliance or support team before action is taken.

5 Legal Basis for Processing

Under the Data Privacy Act of 2012 and its IRR, vvlj relies on the following legal bases for processing your personal data:

Contractual necessity: Processing required to perform our obligations to you under the vvlj Terms & Conditions — including account management, transaction processing, and providing access to games and services.
Legal obligation: Processing required to comply with PAGCOR licensing conditions, the Anti-Money Laundering Act, NPC regulations, and other applicable Philippine laws — including KYC verification, AMLC reporting, and age verification.
Legitimate interests: Processing necessary for fraud prevention, platform security, network and information security, and improving our services — provided these interests are not overridden by your fundamental rights and freedoms as a data subject.
Consent: Processing for marketing communications, non-essential cookies, and any processing of sensitive personal information — only where you have given your clear, prior, and freely given consent. This consent may be withdrawn at any time.

6 Sharing Your Personal Data

vvlj does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your data only in the following circumstances and only to the extent strictly necessary:

Payment processors: GCash, Maya, GrabPay, BPI, BDO, Metrobank, and 7-Eleven payment partners — solely to process your deposits and withdrawals securely.
Identity verification providers: Licensed KYC and document verification service providers who assist us in verifying the identity and age of registered players.
Fraud prevention and AML agencies: Recognized fraud prevention organizations and the AMLC where required by law or where we have reasonable grounds to suspect fraudulent or money-laundering activity.
PAGCOR and government authorities: As required by our operating license, applicable law, or court order — including disclosures to PAGCOR, the NPC, the AMLC, and law enforcement agencies.
Technology and infrastructure providers: Cloud hosting, data analytics, customer support software, and cybersecurity providers who process data on our behalf under strict data processing agreements (DPAs) that require them to protect your data in accordance with the Philippine DPA.
Professional advisers: Lawyers, auditors, and other professional advisers where access to your data is necessary for the provision of their professional services to vvlj.

All third-party processors engaged by vvlj are required to implement appropriate technical and organizational security measures and are contractually prohibited from using your data for any purpose other than the specific service they provide to us.

International Transfers: Where personal data is transferred outside the Philippines — for example, to cloud infrastructure providers with servers in other countries — vvlj ensures that appropriate safeguards are in place as required by the DPA and NPC guidelines, including contractual clauses that provide equivalent data protection standards.

7 Cookies and Tracking Technologies

vvlj uses cookies and similar tracking technologies (including web beacons and local storage objects) to operate the platform, remember your preferences, and understand how our services are used. The types of cookies we use are as follows:

Strictly necessary cookies: These cookies are essential for the platform to function correctly. They enable core features such as user authentication, session management, and security. These cookies cannot be disabled.
Functional cookies: These cookies remember your preferences — such as your language setting, display preferences, and whether you have previously accepted this cookie notice — to improve your experience on the platform.
Performance and analytics cookies: These cookies help us understand how players interact with the platform by collecting anonymous usage statistics. This data is used solely to improve platform performance and user experience.
Marketing and targeting cookies: These cookies, which are only placed with your consent, help us deliver relevant promotional content and measure the effectiveness of our marketing activities. You may withdraw consent for marketing cookies at any time through your account settings.

You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the vvlj platform. For instructions on managing cookies in your browser, refer to your browser's help documentation.

8 Data Retention

vvlj retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulation. The following general retention periods apply:

Active account data: Retained for the duration of your account registration with vvlj, plus a minimum of five (5) years following account closure, as required by PAGCOR licensing conditions and the Anti-Money Laundering Act.
Transaction records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with AMLC reporting requirements and tax obligations.
KYC documentation: Retained for a minimum of five (5) years following the termination of your relationship with vvlj, or longer where required by a specific regulatory or law enforcement obligation.
Support communications: Retained for two (2) years from the date of the communication, or longer where the matter relates to an unresolved dispute or legal proceeding.
Marketing preferences: Retained until you withdraw your consent, after which marketing data will be deleted or anonymized within thirty (30) days.

Upon expiry of the applicable retention period, personal data will be securely deleted or irreversibly anonymized so that it can no longer be linked to your identity. Where data is anonymized, the resulting dataset may be retained indefinitely for statistical and research purposes.

9 Your Data Subject Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by vvlj. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 14:

Right to Access

You have the right to request a copy of the personal data vvlj holds about you, along with information about how it is being processed, the purposes for processing, and the parties with whom it has been shared.

Right to Rectification

You have the right to request that inaccurate or incomplete personal data held by vvlj be corrected or updated. You may update basic account details directly from your account profile page.

Right to Erasure

You have the right to request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations applicable to vvlj as a licensed gaming operator.

Right to Object

You have the right to object to the processing of your personal data where vvlj relies on legitimate interests as the legal basis, and where your fundamental rights and freedoms override those interests. You may also object to processing for direct marketing purposes at any time.

Right to Data Portability

You have the right to receive a copy of the personal data you have provided to vvlj in a structured, commonly used, machine-readable format, and to request that this data be transmitted directly to another data controller where technically feasible.

Right to Withdraw Consent

Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. Withdrawal of consent for essential processing may require account closure.

vvlj will respond to all data subject requests within fifteen (15) business days of receipt. We may ask you to verify your identity before processing any request. If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

10 Data Security

vvlj takes the security of your personal data seriously. We implement a comprehensive set of technical and organizational security measures designed to protect your data against unauthorized access, loss, destruction, alteration, or disclosure. These measures include:

Transport Layer Security (TLS) encryption for all data transmitted between your device and the vvlj platform;
AES-256 encryption for sensitive data stored in our databases, including financial data and identity documents;
Strict access controls and role-based permissions limiting internal access to personal data on a need-to-know basis;
Regular security audits, penetration testing, and vulnerability assessments conducted by qualified independent security professionals;
Multi-factor authentication requirements for vvlj staff accessing systems that hold personal data;
Secure data center infrastructure with physical access controls, environmental monitoring, and 24/7 security surveillance;
A documented Data Breach Response Plan in compliance with the NPC's mandatory breach notification requirements.

In the event of a personal data breach that is likely to adversely affect your rights and freedoms, vvlj will notify you and the NPC within seventy-two (72) hours of becoming aware of the breach, in accordance with NPC Circular No. 16-03 on Personal Data Breach Management.

Your Responsibility: While vvlj takes every reasonable step to protect your data, the security of your account also depends on you. Please use a strong, unique password for your vvlj account, do not share your login credentials with anyone, and contact us immediately if you suspect unauthorized access to your account.

11 Children's Privacy

vvlj is an adult online gaming platform. Access to and use of our services is strictly restricted to individuals who are 21 years of age or older. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. This restriction is aligned with the minimum legal age for casino-style online gambling under the PAGCOR regulatory framework in the Philippines.

If vvlj becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. Any winnings accrued by an underage player will be forfeited in their entirety in accordance with our Terms & Conditions.

If you are a parent or guardian and believe that a minor has registered an account on vvlj using your or their details, please contact our Data Protection Officer immediately using the contact information in Section 14 so that we can investigate and take appropriate action.

12 Third-Party Links

The vvlj platform may contain links to third-party websites, payment portals, or service providers — for example, links to your GCash or Maya app to complete a deposit. These third-party sites are governed by their own privacy policies and terms of use, which are entirely independent of this Privacy Policy. vvlj has no control over and accepts no responsibility for the privacy practices or content of any third-party site or service.

We encourage you to review the privacy policy of any third-party site you visit before submitting any personal data. The inclusion of a link to a third-party site on the vvlj platform does not constitute an endorsement of that site's privacy practices.

13 Changes to This Privacy Policy

vvlj reserves the right to update, modify, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws and regulations, or the services we offer. When material changes are made, we will notify registered players by posting a prominent notice on the platform and, where practicable, by sending an email notification to the address associated with your account.

The "Last Updated" date at the top of this Policy will be revised to reflect the date of the most recent changes. Your continued use of the vvlj platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you must stop using the platform and may request account closure by contacting our support team.

We recommend that you review this Privacy Policy periodically to stay informed about how vvlj protects your personal data.

14 Contact Us & Data Protection Officer

vvlj has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Data Privacy Act of 2012 and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us through any of the following channels:

Data Protection Officer – Email: [email protected] with the subject line "Data Privacy Request – [Your Username]"
Live Chat: Available 24/7 on every page of the vvlj platform for urgent privacy-related queries
FAQ: Visit our FAQ page for answers to commonly asked privacy questions

We aim to acknowledge all data subject requests within five (5) business days and to fully resolve them within fifteen (15) business days. Where a request is complex or involves a high volume of data, we may extend this period by an additional fifteen (15) business days, provided we notify you of the extension and the reason for the delay.

If you are not satisfied with our response or believe that vvlj is processing your personal data in a manner that does not comply with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

Play With Confidence

Your Data Is Safe With vvlj — Start Playing Today

Now that you know how vvlj protects your personal data, you can register and play with full confidence. Enjoy slots, live casino, sports betting, and bingo — all in a secure, PAGCOR-regulated environment. Must be 21 or older.

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